In short
- Sphere Cinema is a service operated by SPHERE.ART LLC, a company registered in Georgia.
- You can reach us by email or post.
- Personal data is supervised by the State Audit Office of Georgia, consumer rights by the Georgian Competition and Consumer Protection Agency (GCCA).
- Complaints go to support@sphere.art, and Consumers can also contact the GCCA (hotline 1520) at any time.
1. Operator
- Legal name: SPHERE.ART LLC
- Legal form: limited liability company (შპს)
- Identification code: 416396983
- Registered: 1 September 2026 by the LEPL National Agency of Public Registry
- Brand: Sphere Cinema, a service operated by SPHERE.ART LLC
2. Addresses
- Legal address: 14 Megobroba Avenue, 8th floor, apartment 27, Rustavi, Georgia.
- Letters, including cardholder letters: the same address.
3. Contacts
| Address | Use it for |
|---|---|
| support@sphere.art | help, Orders, payments, failed access, Refunds, Complaints, Reports that have no button, Appeals, closing an Account, withdrawal statements |
| privacy@sphere.art | data rights requests, consent withdrawal, Memory Profile requests, removal of stored files, marketing opt-out, likeness complaints, data incidents reported by Sellers and Festivals |
| copyright@sphere.art | Notices, Counter-notices, trademark complaints |
| legal@sphere.art | formal legal notices, requests from authorities, sanctions and compliance concerns, earlier versions of the Legal Documents |
- Website: sphere.art
- Data protection officer: Aleksandr Ivanov, director, reachable at privacy@sphere.art.
- Contact points under the EU Digital Services Act: legal@sphere.art for authorities and support@sphere.art for Users, in Georgian, English or Russian.
4. Regulatory information
- Data protection: State Audit Office of Georgia.
- Consumer protection: Georgian Competition and Consumer Protection Agency (GCCA), gcca.gov.ge, hotline 1520.
- Audiovisual services: Communications Commission of Georgia (ComCom), authorisation is not required for the Service's current activities.
5. Payments
Paid features open in stages. The details below apply to each paid feature from the moment the Service offers it with a price and a checkout.
Card payments are processed by Flitt, a payment service of Tpay LLC (TBC Group, Georgia).
- Merchant country: Georgia.
- Cards accepted: Visa and Mastercard.
- Currency: Buyers in Georgia see and pay prices in GEL (see the Payment Policy, section 3 "Prices, currencies and taxes").
6. Complaints
To complain about an Order or the Service, use support@sphere.art or the legal address. The procedure and its deadlines are in Purchases, Cancellations and Refunds, section 14 "Complaints". Consumers can also contact the GCCA at any time (gcca.gov.ge, hotline 1520).
7. Legal Documents
- Terms of Service
- Privacy Policy
- Cookie Policy
- Purchases, Cancellations and Refunds
- Creator and Organizer Terms
- Festival Submission Terms
- Casting and Hiring Terms
- Electronic Agreements and Signatures
- Community Guidelines
- Copyright and IP Complaints
- SPHERIK AI Assistant Terms
- Payment Policy
- Company Details
- Delivery Policy
- Transaction Security Policy
- Legal Compliance Policy
8. Changes to this page
We may update this document. We tell you about material changes by email and in the Service at least 14 days before they take effect, and at least 30 days before for changes to Seller fees, Payouts or selling rules, as set out in the Terms of Service, section 15 "Changes to the Service and the Legal Documents". Earlier versions of this document are available on request at legal@sphere.art.
We update company facts here as soon as they change.